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Terms & Conditions

Last Updated: July 10, 2026

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Welcome to Robocare.

These Terms & Conditions ("Terms") govern your access to and use of the Robocare website, products, and services. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Acceptance of Terms

By using the Robocare website, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide is accurate and complete.

  • You will use the website in accordance with these Terms and all applicable laws.

2. About Robocare

Robocare is an independent brand offering premium protective cases and accessories designed for compatible Apple devices.

Unless expressly stated, Robocare is not affiliated with, endorsed by, or sponsored by Apple Inc. Apple, iPhone, iPad, MacBook, AirPods, MagSafe, and related trademarks are the property of their respective owners and are used solely for compatibility and identification purposes.

3. Changes to These Terms

Robocare reserves the right to update, modify, or replace these Terms at any time without prior notice.

Changes become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of the updated Terms.

4. Products

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.

However, we do not guarantee that:

  • Product images exactly represent actual colors.

  • Every product description is free from errors.

  • Product availability remains unchanged.

  • Specifications will remain identical over time.

Robocare reserves the right to modify product specifications, packaging, pricing, or availability without prior notice.

5. Product Availability

Products displayed on our website are subject to availability.

We reserve the right to:

  • Limit product quantities.

  • Discontinue products.

  • Refuse orders.

  • Cancel orders due to inventory limitations.

6. Pricing

All prices are displayed in the applicable currency unless otherwise stated.

Prices may change without prior notice.

Taxes, shipping fees, customs duties, and other applicable charges may be added during checkout where required.

7. Orders

By placing an order, you agree that:

  • All information provided is accurate.

  • Payment information is valid.

  • You are authorized to use the selected payment method.

Robocare reserves the right to:

  • Reject any order.

  • Cancel suspicious transactions.

  • Request identity verification.

  • Limit purchase quantities.

8. Payment

Orders are processed only after successful payment authorization.

Payments are securely handled by trusted third-party payment providers.

Robocare does not store complete payment card information.

9. Shipping & Delivery

Shipping times provided are estimates only.

Delivery delays may occur due to:

  • Courier delays

  • Weather conditions

  • Customs processing

  • Public holidays

  • Incorrect shipping information

  • Events beyond our reasonable control

Please refer to our separate Shipping Policy for complete details.

10. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Approval of any return or refund request is subject to verification and compliance with our applicable policies.

11. Warranty

Warranty coverage, if applicable, is provided in accordance with our published Warranty Policy.

Warranty does not cover damage caused by misuse, accidents, unauthorized modifications, normal wear and tear, or improper installation.

12. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Restricting access to your account.

  • All activities conducted under your account.

Notify us immediately if you suspect unauthorized access.

13. Prohibited Activities

You agree not to:

  • Violate any applicable law.

  • Misuse the website.

  • Attempt unauthorized access.

  • Introduce malicious software.

  • Interfere with website functionality.

  • Copy website content without permission.

  • Use automated tools to scrape or extract website data.

  • Engage in fraudulent or abusive activities.

Robocare may suspend or terminate access for violations of these Terms.

14. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Brand names

  • Graphics

  • Product photography

  • Videos

  • Icons

  • Text

  • Designs

  • Layouts

  • Source code

  • Software

  • Marketing materials

is owned by or licensed to Robocare and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from Robocare.

15. User Content

If you submit reviews, photos, videos, testimonials, or other content, you grant Robocare a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish such content for business, promotional, and marketing purposes, subject to applicable law.

You are responsible for ensuring that your submitted content does not infringe the rights of others.

16. Third-Party Links

Our website may contain links to third-party websites or services.

Robocare does not control or endorse these third-party websites and is not responsible for their content, privacy practices, products, or services.

Accessing third-party websites is at your own risk.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Robocare shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to the use of our website, products, or services.

Our total liability for any claim shall not exceed the amount paid by you for the applicable product, except where prohibited by law.

18. Disclaimer of Warranties

Except as expressly stated, our website and services are provided on an "as is" and "as available" basis.

Robocare makes no express or implied warranties regarding uninterrupted access, error-free operation, or complete accuracy of website content.

19. Force Majeure

Robocare shall not be responsible for delays or failures resulting from events beyond our reasonable control, including but not limited to natural disasters, pandemics, labor disputes, transportation interruptions, governmental actions, internet outages, or other unforeseen events.

20. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

21. Termination

Robocare reserves the right to suspend or terminate access to our website or services at any time, with or without notice, if we believe these Terms have been violated or where necessary to protect our business, customers, or legal rights.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Robocare operates, unless otherwise required by applicable consumer protection laws.

Any disputes shall be resolved through the appropriate courts or legal authorities with jurisdiction over such matters.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

24. Entire Agreement

These Terms, together with our Privacy Policy and other published policies, constitute the entire agreement between you and Robocare regarding your use of our website and services.

25. Contact Us

If you have any questions regarding these Terms & Conditions, please contact the Robocare Customer Support team using the contact information provided on our website.

Thank You

Thank you for choosing Robocare. We appreciate your trust and are committed to providing premium-quality accessories, exceptional service, and a secure shopping experience.

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